How Our Privacy Policy Applies
Our Privacy Policy applies when you open an account, complete phone verification, sign in, contact support, or use payment records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We use account details to identify your profile, protect access, answer requests and match a
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receipt or status query to the correct account. Device and connection details can help us recognise an active session and investigate unusual sign-in activity; they are not collected to create a separate identity for you. We keep records only for the period needed for these purposes
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or for a valid legal requirement. Where local law permits, you can request access, correction or deletion through our support path. If a request affects records needed for account security or legal duties, we explain the reason before taking action.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.